Refund and Returns Policy
1. No Returns on Digital Entries
All competition entries are digitally delivered and considered final and non-returnable once the purchase is confirmed. As such, we do not accept returns or offer refunds for any entry purchased.
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2. Refund Eligibility
Refunds may only be issued in the following exceptional circumstances:
•Technical error: If you were charged more than once due to a system error.
•Duplicate purchase: If you accidentally purchased multiple entries for the same draw in a way that violates our entry limits.
•Event cancellation: If the competition is canceled before the draw takes place.
In these cases, please contact us within 7 days of the issue at [your email/contact form] with your order number and details of the problem.
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3. No Refunds After Draw
Once the competition has closed and/or the draw has taken place, no refunds will be issued under any circumstances.
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4. Disqualification
Entries that are disqualified for breaching the Terms & Conditions (e.g., providing false information or attempting to manipulate the competition) are not eligible for a refund.
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5. Chargebacks
We take chargeback fraud seriously. If a participant files a chargeback without a valid reason, we reserve the right to ban that individual from future competitions and take legal or collection action.